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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dioni B

December 17, 2025

5  out of  5
rating by Dioni B
"Everytime I have questions or concerns, I always get the red carpet treatment. I talk to Kelvin, Beverly, or Indira and they call back right away, if they are busy on another line. Today, I spent a long time on the phone with Indira who explained and helped me understand all my options and benefits about my home insurance and we updated what needed to be taken care of. Thank you ,"
We responded:
"Thank you for taking the time to provide us a review! We’re glad to know you’re satisfied with the service at our State Farm Agency. If you ever have any questions or need assistance, we’re here to help!"
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Andrea Askew

December 9, 2025

5  out of  5
rating by Andrea Askew
"Very patient and informative. The process was smooth and easy."
We responded:
"Thank you for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Henry W Herrera

November 21, 2025

5  out of  5
rating by Henry W Herrera
"I talked to Indira Suresh and she handled everything with our new car and removing old vehicle. I have been with State Farm for 23 years and have always received good service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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thomas symonds

November 20, 2025

5  out of  5
rating by thomas symonds
"We have been with Sate Farm Kelvin Thomas and staff for more years than we can remember. Our needs have always been priority. Very satisfied with them. Sometimes we struggle with terminology and reading to understand the documents. Each time we get the best support and immediately. If you’re looking for insurance expect to get personalized attention with these folks. A recent shout out to Indira, whom personally helped with transferring our life insurance policies to our family trust. Seamless. Go with confidence when considering State Farm and Kelvin Thomas. Tom and Jane"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Leon Jiang

November 19, 2025

5  out of  5
rating by Leon Jiang
"Indira helped me with a lot of patience. Great experience working with the team."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Allegra Tolefree

November 5, 2025

5  out of  5
rating by Allegra Tolefree
"I have been a customer for over 20 years. Claudia is amazing. She is knowledgeable and professional. She provides top tier service. Kelvin is an awesome agent who makes you feel like family and helps you make sure you know your options and services that are available to you. If you need insurance give him a chance to be your personal agent. I’m a valued customer/client. Team Kelvin Thomas all day. Thank you sir and your team for superb service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Leinda Perine

November 4, 2025

5  out of  5
rating by Leinda Perine
"Our family has utilized the various insurance services through StateFarm for some time now (car, home, life policies etc.). Indira who we have been working with as of late, is great, she is professional, very friendly, and knowledgeable about the insurance services. She takes the time to explain when I have questions, and checks to see what will be helpful, beneficial, most cost effective when checking into the various insurance services, which I really appreciate."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jiaxue Xu

October 29, 2025

5  out of  5
rating by Jiaxue Xu
"I've been with them for three years and the experience is great, thanks to Claudia. She's always helpful and responds instantly. I submitted two claims for my car insurance over the three years, she immediately contacted me both times to offer support and connect me with the claim handler. This proactive care is outstanding. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Zoveyda Espitia

October 29, 2025

5  out of  5
rating by Zoveyda Espitia
"I have had the opportunity to work with Claudia Marquez for many years… I can only say that she is one of the most efficient, helpful, courteous person you ask for. Always willing to walk that extra mike for us, the clients. She gets back to you with the extra information you require or need. She is definitely 💯 sunshine."
We responded:
"Thank you Zoveyda for your 5-star review! Our State Farm Agency team and I are happy to be your good neighbor!"
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Karin Block

October 28, 2025

5  out of  5
rating by Karin Block
"Awesome customer service !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brett Janssen

October 28, 2025

5  out of  5
rating by Brett Janssen
"Great service and super friendly people!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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mike dudley

October 28, 2025

5  out of  5
rating by mike dudley
"We appreciate the timely response to all questions or concerns we may have."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Anta Trimua

October 20, 2025

5  out of  5
rating by Anta Trimua
"I’ve been working with Indira and Team Kelvin for the past 10 years, and they’ve supported me through everything—from car and home insurance to life and other products. Over the years, Indira has become like a personal insurance advisor who truly understands my needs and always tailors the best options for my situation. I couldn’t ask for better service. Way to go, Team Kevin!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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LaDaniel Key

October 16, 2025

5  out of  5
rating by LaDaniel Key
"Great to work with Indira at State Farm’s she is very helpful. Thank you"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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GEE MORAIDA

September 19, 2025

5  out of  5
rating by GEE MORAIDA
"I had a great experience and awesome customer service with Beverly, she was patient and very efficient. She really made me feel taken care of and it was stress free."
We responded:
"Thanks for sharing your experience working with our Team Member Beverly!"
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Nicole Kohrs

August 13, 2025

5  out of  5
rating by Nicole Kohrs
"Indira and Kelvin's team have always been exceptional. We've been happy customers for over 15 years and continue to feel supported and prioritized. I highly recommended Kelvin Thomas - State Farm Insurance!"
We responded:
"Thank you, Nicole, for your kind review and continued trust in our agency over the past 15 years! Indira and our entire team truly appreciate you allowing our office to serve you. We're committed to providing exceptional service and grateful to have you as a valued customer. Thanks!"
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Joe Patroni

July 29, 2025

5  out of  5
rating by Joe Patroni
"Beverly is always such a huge help. truly a valued State Farm employee!"
We responded:
"Thanks so much for your wonderful feedback! Beverly really appreciates hearing that she’s been a big help. We’re lucky to have her as an office Team Member and grateful for your kind words. Looking forward to assisting you again soon!"
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Sista Mac

July 16, 2025

5  out of  5
rating by Sista Mac
"Indira has excellent customer service skills. Indira is very knowledgeable and patient. I gave her 5 stars because she shines bright like a 🌟."
We responded:
"Thanks for sharing your experience working with Team Member Indira and thanks for the Bright Stars!"
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Justin

June 19, 2025

5  out of  5
rating by Justin
"I've had State Farm for over 10 years and have always had great customer service! Bev has always been a wonderful point of contact for me and has helped to reduce my monthly bill!"
We responded:
"So glad to hear Bev was able to assist in tailoring your insurance to fit your needs and thanks for the years you have been with our agency!"
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Ehsanullah Omar 001

June 5, 2025

5  out of  5
rating by Ehsanullah Omar 001
"Great experience with my State Farm agent Ms Indra Professional knowledgeable Highly recommend for excellent service and peace of mind."
We responded:
"Thank you so much for the review!"
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Laila Orluck

June 3, 2025

5  out of  5
rating by Laila Orluck
"Indira has been always very patient and thorough in answering my questions. In addition to her professional attitude she is not pushy but makes me believe she wants my best interest."
We responded:
"Laila, thank you for trusting our office in assisting with your insurance needs and sharing your experience working with Indira! "
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Diana Shtil

June 2, 2025

5  out of  5
rating by Diana Shtil
"I have been a client of Kelvin's since I was 16 years old and got my license! Now I insure my car, home, everything with him. Indira has always been fantastic in explaining my policy options and getting me the best coverage possible."
We responded:
"Wow! Thank you for allowing our office in continuing to service your insurance protection needs!"
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Cheryl Brown

May 29, 2025

5  out of  5
rating by Cheryl Brown
"I have been with State Farm for almost 40 years. I relocated to Northern California from Idaho in 1983. My first insurance was with State Farm, Dwayne and June on Warm Springs Blvd, Fremont CA. Dwayne retired and his insurance was then relocated with Vicky at the State Farm office on Fremont Blvd, Fremont CA. Vicky relocated to the Los Angeles area. Kelvin and Indira have been consistent always providing above and beyond service. Kelvin and Indira continue to set the bar high in customer service, coverage and premiums to benefit my insurance needs. High FIVE. 100%. Thank you State Farm, Kelvin, Indira and (JAKE). ** Most recently 5/28, I had the pleasure of speaking with Beverly to set up change of debit card info SUCCESSFULLY. Beverly very courteous, knowledgeable. Thank you Beverly."
We responded:
"High Five Cheryl! Thanks for allowing us to service your insurance needs!"
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Antonio Inacay

May 21, 2025

4  out of  5
rating by Antonio Inacay
"User Experience Context - Just leased a new car and needed to add the new car to statefarm account and decrease usage of current car. Notified statefarm via website on the weekend. Seamless with Claudia. Claudia reached out and asked me some questions for the new and I was provided a quote and temporary ID card within an hour. Decrease usage in current car would be evaluated at the end of the policy period based on odometer. Hopefully I'm able to get some credit back based on the lower usage during that policy period which we'll see (only reason for the 4 star because of the uncertainty on this). Overall happy with the experience these past 10 years!"
We responded:
"Thank you so much for your thoughtful review! We're glad to hear of your positive experience with Claudia and that the process of adding your new car to your State Farm account was seamless. We truly appreciate your loyalty over the past 10 years! We understand the uncertainty regarding the decrease in usage for your current car. Please know that all mileage request changes must be reviewed and approved by State Farm's Underwriting Operations at the end of the policy period. We’ll be here to assist you throughout that process. Your feedback is invaluable to us, and we’re always striving to improve our services. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We look forward to continuing to serve you! "
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Marcus Johnson

May 20, 2025

5  out of  5
rating by Marcus Johnson
"This team is awesome. Super fast on getting things done. Thank you for the experience and the expertise that you guys strive for every day. Thomas and his team are awesome."
We responded:
"It's our agency goal to efficiently address your insurance needs with expert service. It's rewarding to know we are meeting your expectations. Thank you Marcus for being a valued customer over the years!"