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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jessica Janssen

November 13, 2024

5  out of  5
rating by Jessica Janssen
"Awesome experience with Bev assisting me today! She answered all of my questions and took the time to explain my coverage options. Thank you!"
We responded:
"Jessica, thank you so much for your review! We're thrilled to hear that Bev was able to assist you and provide the information you needed about your coverage options. We strive to offer excellent service, and it’s great to know we met your expectations."
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Hong Kim

October 2, 2024

5  out of  5
rating by Hong Kim
"I insured with Kevin Thomas State Farm since 2010. Many times contacting without an appointment, they were good taking care of it. The insurance premium was adjusted it for many times. Also, I'm happy with the Emergency Road Services. I like State Farm Insurance Mobil App. It's easy to manage it."
We responded:
"Thank you for being a loyal customer over the years!"
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Doc Quirbe

September 19, 2024

5  out of  5
rating by Doc Quirbe
"Indira Was great."
We responded:
"Good to hear of your experience working with our Team Member, Indira! Thanks."
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Kim Lampros

September 9, 2024

5  out of  5
rating by Kim Lampros
"Great agent and agency. They have a very professional team and pleasure to work with"
We responded:
"Thanks Kim for letting us help with your insurance needs!"
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Diomi Tutt

September 6, 2024

5  out of  5
rating by Diomi Tutt
"I have been with State Farm for 2 years now and my experience with my agent Indira has been phenomenal! She is an expert in her field, kind and very professional. Anytime I have a question or concern she is available and quick to respond! Thank you Indira!"
We responded:
"Diomi, thanks for sharing your experience working with our office. We appreciate your business! "
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silvana stevens

August 29, 2024

5  out of  5
rating by silvana stevens
"I've been with Statefarm for years and love them. Claudia, Beverly and Kelvin all have been wonderful and have always taken care of my needs. Very professional!! Great customer service. Thank you guys!! Update 8/29/24 Still the best customer service team!!"
We responded:
"Silvana thanks for the years in trusting our office to service your insurance protection needs!"
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Donnise Powell

August 24, 2024

5  out of  5
rating by Donnise Powell
"I’ve been with State Farm for both auto and renters insurance, and I couldn’t be happier with their service. The process of setting up my policies was smooth, and the rates are competitive. Their customer service is always responsive and helpful, making me feel secure knowing I’m well-covered. Highly recommend State Farm for anyone looking for reliable and straightforward insurance solutions!"
We responded:
"We thank you for your review and choosing our Agency for your insurance needs! "
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Cheryl M

August 22, 2024

5  out of  5
rating by Cheryl M
"Made the change from one major insurance company to State Farm several years ago and never looked back. Kelvin and Indira are a pleasure to work with and very responsive with any questions we have. I really appreciate that the office reaches out to us regularly to see where we can save and checks-in to see where they can help. Exceptional client services with a personalized touch!"
We responded:
"Thanks, Cheryl, for making the decision to switch years ago. Also was a pleasure to work with you and your family!"
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Brett Nemeroff

August 19, 2024

5  out of  5
rating by Brett Nemeroff
"Kelvin and the rest of the team have been fantastic for many years. Always providing great service and communication!"
We responded:
"Brett thanks for the years of choosing our agency to assist with your insurance needs and for your review! "
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Cheryl Brown

July 10, 2024

5  out of  5
rating by Cheryl Brown
"I have been with State Farm for almost 40 years. I relocated to Northern California from Idaho in 1983. My first insurance was with State Farm, Dwayne and June on Warm Springs Blvd, Fremont CA. Dwayne retired and his insurance was then relocated with Vicky at the State Farm office on Fremont Blvd, Fremont CA. Vicky relocated to the Los Angeles area. Kelvin and Indira have been consistent always providing above and beyond service. Kelvin and Indira continue to set the bar high in customer service, coverage and premiums to benefit my insurance needs. High FIVE. 100%. Thank you State Farm, Kelvin, Indira and (JAKE)."
We responded:
"High Five Cheryl! Thanks for allowing us to service your insurance needs!"
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Kristi kopplow

April 30, 2024

5  out of  5
rating by Kristi kopplow
"Kelvin and his team have been providing our insurance for over 20 years. They are always responsive to our needs and service requests. In addition, he reaches out proactively annually to discuss our policies, let us know about the ever-changing insurance market and make sure our coverage is up to date! Thank you, Kelvin, Indira, Beverly and Claudia!"
We responded:
"Hi Kristi! Thank you and Mike for being such loyal customers for more than 20yrs! It's always been a pleasure to know and work with you both. We appreciate your trust in our office helping to serve your insurance needs. "
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Jay Aranda

April 1, 2024

5  out of  5
rating by Jay Aranda
"Kelvin and his entire staff have been absolutely instrumental in helping me stay on top of my insurance needs. They are courteous, professional and have provided me with a wealth of invaluable guidance. Not only has Kelvin and his staff patiently answered all my questions throughout the years but they have also helped me think through things I had not even thought about with respect to necessary insurance coverage. I had just such a conversation with his staff member, Beverly, for example and she was terrific. I have been with Kelvin for many years and feel I am in great hands if/when an insurance event occurs in my life. Kelvin and his staff’s knowledge, expertise and guidance helps me sleep and night. I recommend Kelvin now and in the future. Jay A."
We responded:
"Hi Jay! Thanks for years you've trusted our office in helping to meet your insurance protection needs. Always a pleasure working with you. We appreciate your business!!"
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Qi Liu

March 21, 2024

5  out of  5
rating by Qi Liu
"Indira helped to quot both home insurance and auto insurance. She is detailed oriented and explained item carefully to make sure I understand the meaning. Excellent job!"
We responded:
"Qi, thank you for sharing your experience and for your review!"
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Mary Miley

March 12, 2024

5  out of  5
rating by Mary Miley
"Kelvin and his team are extremely knowledgeable and informative with policy questions, pricing, discounts and policy bundles. Indira was very helpful with the new rebuild estimator tool and pricing on other policies available."
We responded:
"Hi Mary! Thank you for your business. I'm glad to hear how helpful Indira was in updating your replacement cost. "
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Diane Godard

March 6, 2024

4  out of  5
rating by Diane Godard
"We have been with State Farm for a very long time because they are the best. During our last transaction we worked with Indira Suresh who is always efficient and helpful."
We responded:
"Hi Diane! Thanks for being a valued customer over the years. And thanks for sharing your experience working with Team Member Indira!"
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Vina Runnels

February 27, 2024

5  out of  5
rating by Vina Runnels
"Excellent customer service. Fast service and very helpful."
We responded:
"Thank you, Vina, for trusting our Agency to protect you family over the years!"
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jose Rodriguez

February 26, 2024

5  out of  5
rating by jose Rodriguez
"Very helpful and great customer service"
We responded:
"We thank you for the opportunity to earn your business Jose! "
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Susan Nathan

February 3, 2024

5  out of  5
rating by Susan Nathan
"I am sorry there are but 5 stars to give. Kelvin Thmas has been my agent for years and through it all he has been there as an advisor, an advocate, and a Super Agent! Everyone in his office is top notch and I've been given excellent care by all - always. Recently I've had the pleasure of working with Indira Suresh. In our last interaction I heard myself say "thank you so much, I didn't know quite what I needed when I called but you explained everything so well I got it!". And then I remembered our prior discussion where we went over ALL our insurance and I was impressed that she clearly explained what we had and our options and offered suggestions about what we may want to add. Now I see this is just her way. She knows her stuff! And is willing to share - in plain English, no fancy insurance talk! I must add that she also wonderful with follow up!"
We responded:
"Hi Susan! Thank you for all the years you have trusted my Team Members and I to serve your insurance needs. Always a pleasure when we speak and catch up!! Our office really appreciates your kind words. Thank you."
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Brandon Gomez

February 2, 2024

5  out of  5
rating by Brandon Gomez
"I had the pleasure of working with Beverly Burke on a life insurance policy recently and can’t say enough great things about Bev AAAAA+++++"
We responded:
"Hi Brandon! So glad to hear of your experience in working with Team Member Beverly! Thank you for the review. "
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Michelle Mabry

January 23, 2024

5  out of  5
rating by Michelle Mabry
"Indris and Kelvin are always responsive to my insurance needs. They usually respond within 24 hours and I appreciate their professionalism. Kelvin has been my insurance agent for 23 years."
We responded:
"Michelle, thank you for the years of being such a loyal customer and trusting our office to services your insurance needs!"
Profile photo of Mohammed Alshafie

Mohammed Alshafie

December 13, 2023

5  out of  5
rating by Mohammed Alshafie
"Kelvin Thomas has been my insurance agent as long as I can remember. BEST SERVICE EVER, HANDS DOWN! You won't get a better agent than Kelvin and his staff."
We responded:
"Mohammed thanks for the years of your trust in choosing to do business with our insurance agency and being a valued customer!"
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Joni Younger-Rivera

October 25, 2023

5  out of  5
rating by Joni Younger-Rivera
"Friendly and very helpful. Very knowledgeable and explains the breakdown of coverage."
We responded:
"Thanks Joni we appreciate your business!"
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Divina Jones

October 3, 2023

5  out of  5
rating by Divina Jones
"Kelvin has taken care of my and my family’s insurance needs for many years, and has always provided us with great service and information. Recently I dealt with one of his staff (Beverly), and she handled my request quickly and thoroughly."
We responded:
"Divina, thanks for the many years you've trusted our office with your protection needs and the many families you have referred to our office for us to do the same. Well so appreciative!"
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MVR MVR

September 8, 2023

5  out of  5
rating by MVR MVR
"This review is long overdue. We’ve been with Kelvin Thomas @ State Farm for many years now and there is no doubt we’d stay with him and his more than stellar team for a long time. Today, I had a phone appt with Beverly to discuss our upcoming renewal. I can’t rave enough about her knowledge, professionalism, patience and her willingness to ensure I understood everything completely. I actually enjoyed talking to her because she did an amazing job giving me scenarios to help understand and decide what was best for our home insurance needs. Nowadays, good customer service is almost non-existent. It was refreshing to receive excellent customer service and not feel rushed to make a decision on something important like protecting your home especially with all the natural disasters and increase in crime all over. If you are looking for insurance, look no further. Give them a call and you won’t regret it. Thanks so much again, Beverly! I certainly commend you for going over and beyond my expectations."
We responded:
"So glad to hear of your experience. Thanks for allowing us to assist with your insurance needs!!"
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Celon Lam

July 28, 2023

5  out of  5
rating by Celon Lam
"Nothing but great service from Kelvins staff at State Farm. Indira assisted me on my two car policy with no hassle over the phone. Save time and save money with State Farm"
We responded:
"Welcome to our office Celon! Glad you had a great insurance purchasing experience."