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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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SkinnyDipp

February 16, 2026

5  out of  5
rating by SkinnyDipp
"All of my policy’s are with State Farm and I am pleased with all of my services. The office team provides excellent care in all of the services offered."
We responded:
"Hi Sonya! We're delighted to hear about your experience! It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. We're here for you anytime!"
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Alexa McNerney

February 12, 2026

5  out of  5
rating by Alexa McNerney
"Great experience! Beverly takes great care of my policies."
We responded:
"Hi Alexa, Thanks so much for taking the time to share your positive experience! "
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araceli carranza

February 11, 2026

5  out of  5
rating by araceli carranza
"Beverly B. is amazing and always very helpful!"
We responded:
"Araceli, we're delighted to hear about your experience working with Beverly! Great to hear how Beverly is so helpful. If you ever need anything, please don't hesitate to reach out to our team. "
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Sarah

February 10, 2026

5  out of  5
rating by Sarah
"I've worked with Beverly for several years and been extremely happy, She is very knowledgeable, honest and makes sensible suggestions based on. my personal needs. She's also great at explaining things as insurance can sometimes be confusing, Thanks Bev!"
We responded:
"Hi Sarah, Thanks for choosing us and leaving such a great review about our Team Member Beverly! We appreciate your recognition and will do our best to keep up the great work! Please reach out to us with any additional questions or comments! Thank you!"
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elijah slaughter

February 10, 2026

5  out of  5
rating by elijah slaughter
"I’ve been a member for 6+ years and received nothing but great customer service from kelvin and his team! Indira was especially helpful! Highly recommend!"
We responded:
"Hi Elijah! Thank you for the awesome feedback. We're excited to hear of the great impression we left with you! We hope to continue exceeding your expectations with great service. Thanks again and we look forward to working with you again soon."
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Francis Cheung (Francis C.)

February 6, 2026

5  out of  5
rating by Francis Cheung (Francis C.)
"Very nice service. Just got re-assign to Kevin office because my agent retired. Indira spent time to explain everything and gave me suggestions. Very friendly."
We responded:
"Hi Francis, we're grateful and appreciate the time you took to leave your review. Great to know you had a great experience at our location. We look forward to providing you with more great experiences in the near future!"
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Judy Hollowell

February 6, 2026

5  out of  5
rating by Judy Hollowell
"Always helpful, prompt and knowledgeable. Great service!"
We responded:
"Hi Judy! Thank you for your review!"
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Pam

February 4, 2026

5  out of  5
rating by Pam
"Spoke with Indira today and she was extremely helpful in going over my policy and suggesting helpful ideas to enhance my coverage. Excellent customer service and very knowledgeable enjoyed speaking with her."
We responded:
"Pam, great to hear of your experience working with our Team Member, Indira. Glad to hear of the knowledgeable customer service you received. Thank you for your review!"
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Frank Sandolo

January 23, 2026

5  out of  5
rating by Frank Sandolo
"It was a pleasure dealing with Indira Suresh at Kelvin's office. She solved all my issues and was very pleasant the whole time, I never felt rushed. She even offered suggestions/options on my policy for my benefit."
We responded:
"Glad to hear Indira help solve you issues and providing options best for you. Thanks for the review!"
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Robert Magbanua

January 23, 2026

5  out of  5
rating by Robert Magbanua
"Indira was very responsive when we noticed a big discrepancy with the amount that we were being billed after we updated our policy, but she followed up quickly to resolve the issue! Very much appreciated!"
We responded:
"Robert, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We hope to continue exceeding your expectations with great service. "
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Lalaine DY

January 13, 2026

5  out of  5
rating by Lalaine DY
"I can’t say enough good things about State Farm, most particularly Indira. I recently received more than a 50% increase in my premiums due to a few incidents, and honestly, I was feeling pretty discouraged and overwhelmed. From the moment I spoke with her, she was patient, kind, and truly listened.

Indira took the time to ask thoughtful questions, reviewed my policy carefully, and went above and beyond to look for every possible discount and adjustment available. Because of her effort and attention to detail, she was able to significantly lower my premiums — something I didn’t think was possible going into the call.

What stood out most was that she genuinely cared. This wasn’t a rushed or transactional interaction at all. She was proactive, knowledgeable, and incredibly reassuring throughout the entire process. It’s rare these days to find someone who is both highly competent and sincerely invested in helping their clients, and Indira is exactly that.

I am so, so appreciative of her help and grateful to have an agent who advocates for her clients the way she does. If you’re looking for someone who will truly have your back, Indira it is..!!!"
We responded:
"Hello Lalaine, Thank you for taking the time to share your experience. It's feedback like yours that reminds us why we do what we do. We work hard to provide customers with a great experience and look forward to continuing to do the same for you! See you next time!"
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Lynette Pfeiffer

January 8, 2026

5  out of  5
rating by Lynette Pfeiffer
"I was using a different insurance company, and after being rear ended the service that I got from Allstate was horrible and it wasn’t even my fault! State Farm was highly recommended and I’m so glad that I switched. Kelvin’s Team is excellent. The premium was lower and The service is just so much better. Indira is so knowledgeable and very professional. I always feel comfortable calling and asking questions. I highly recommend switching over to Kelvin Thomas‘s State Farm office!"
We responded:
"Thank you so much for sharing your experience! We’re so glad hear that our team and Indira provided you with excellent service and made you feel comfortable throughout the process. It means a lot to us that you found better coverage and support with our State Farm Agency. Your recommendation is greatly appreciated, and we’re here anytime you need assistance. Welcome to the State Farm Kelvin Thomas Agent family!"
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sonia gholar

December 24, 2025

5  out of  5
rating by sonia gholar
"I really appreciate all of the ladies and the top notch service that they always provide. The customer service is always 10/10 and they always go over and above. Grateful"
We responded:
"Sonia, thank you so much for your kind words and wonderful review! We’re excited to hear that our team consistently provides top-notch service and that you feel well taken care of. Your appreciation means a lot to us, and we’re grateful for your continued support. We look forward to serving you again soon!"
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Dioni B

December 17, 2025

5  out of  5
rating by Dioni B
"Everytime I have questions or concerns, I always get the red carpet treatment. I talk to Kelvin, Beverly, or Indira and they call back right away, if they are busy on another line.
Today, I spent a long time on the phone with Indira who explained and helped me understand all my options and benefits about my home insurance and we updated what needed to be taken care of.
Thank you ,"
We responded:
"Thank you for taking the time to provide us a review! We’re glad to know you’re satisfied with the service at our State Farm Agency. If you ever have any questions or need assistance, we’re here to help!"
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Andrea Askew

December 9, 2025

5  out of  5
rating by Andrea Askew
"Very patient and informative. The process was smooth and easy."
We responded:
"Thank you for your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Henry W Herrera

November 21, 2025

5  out of  5
rating by Henry W Herrera
"I talked to Indira Suresh and she handled everything with our new car and removing old vehicle. I have been with State Farm for 23 years and have always received good service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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thomas symonds

November 20, 2025

5  out of  5
rating by thomas symonds
"We have been with Sate Farm Kelvin Thomas and staff for more years than we can remember. Our needs have always been priority. Very satisfied with them. Sometimes we struggle with terminology and reading to understand the documents. Each time we get the best support and immediately. If you’re looking for insurance expect to get personalized attention with these folks.

A recent shout out to Indira, whom personally helped with transferring our life insurance policies to our family trust. Seamless.

Go with confidence when considering State Farm and Kelvin Thomas.

Tom and Jane"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Leon Jiang

November 19, 2025

5  out of  5
rating by Leon Jiang
"Indira helped me with a lot of patience. Great experience working with the team."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Allegra Tolefree

November 5, 2025

5  out of  5
rating by Allegra Tolefree
"I have been a customer for over 20 years. Claudia is amazing. She is knowledgeable and professional. She provides top tier service. Kelvin is an awesome agent who makes you feel like family and helps you make sure you know your options and services that are available to you. If you need insurance give him a chance to be your personal agent. I’m a valued customer/client. Team Kelvin Thomas all day. Thank you sir and your team for superb service!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Leinda Perine

November 4, 2025

5  out of  5
rating by Leinda Perine
"Our family has utilized the various insurance services through StateFarm for some time now (car, home, life policies etc.). Indira who we have been working with as of late, is great, she is professional, very friendly, and knowledgeable about the insurance services. She takes the time to explain when I have questions, and checks to see what will be helpful, beneficial, most cost effective when checking into the various insurance services, which I really appreciate."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Jiaxue Xu

October 29, 2025

5  out of  5
rating by Jiaxue Xu
"I've been with them for three years and the experience is great, thanks to Claudia. She's always helpful and responds instantly. I submitted two claims for my car insurance over the three years, she immediately contacted me both times to offer support and connect me with the claim handler. This proactive care is outstanding. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Zoveyda Espitia

October 29, 2025

5  out of  5
rating by Zoveyda Espitia
"I have had the opportunity to work with Claudia Marquez for many years… I can only say that she is one of the most efficient, helpful, courteous person you ask for.
Always willing to walk that extra mike for us, the clients. She gets back to you with the extra information you require or need.
She is definitely 💯 sunshine."
We responded:
"Thank you Zoveyda for your 5-star review! Our State Farm Agency team and I are happy to be your good neighbor!"
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Karin Block

October 28, 2025

5  out of  5
rating by Karin Block
"Awesome customer service !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Brett Janssen

October 28, 2025

5  out of  5
rating by Brett Janssen
"Great service and super friendly people!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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mike dudley

October 28, 2025

5  out of  5
rating by mike dudley
"We appreciate the timely response to all questions or concerns we may have."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"