State Farm® Insurance Agent Kelvin Thomas

"I insured with Kevin Thomas State Farm since 2010. Many times contacting without an appointment, they were good taking care of it. The insurance premium was adjusted it for many times. Also, I'm happy with the Emergency Road Services. I like State Farm Insurance Mobil App. It's easy to manage it."

"Indira Was great."

"Great agent and agency. They have a very professional team and pleasure to work with"

"I have been with State Farm for 2 years now and my experience with my agent Indira has been phenomenal! She is an expert in her field, kind and very professional. Anytime I have a question or concern she is available and quick to respond! Thank you Indira!"

"I've been with Statefarm for years and love them. Claudia, Beverly and Kelvin all have been wonderful and have always taken care of my needs. Very professional!! Great customer service. Thank you guys!! Update 8/29/24 Still the best customer service team!!"

"I’ve been with State Farm for both auto and renters insurance, and I couldn’t be happier with their service. The process of setting up my policies was smooth, and the rates are competitive. Their customer service is always responsive and helpful, making me feel secure knowing I’m well-covered. Highly recommend State Farm for anyone looking for reliable and straightforward insurance solutions!"

"Made the change from one major insurance company to State Farm several years ago and never looked back. Kelvin and Indira are a pleasure to work with and very responsive with any questions we have. I really appreciate that the office reaches out to us regularly to see where we can save and checks-in to see where they can help. Exceptional client services with a personalized touch!"

"Kelvin and the rest of the team have been fantastic for many years. Always providing great service and communication!"

"I have been with State Farm for almost 40 years. I relocated to Northern California from Idaho in 1983. My first insurance was with State Farm, Dwayne and June on Warm Springs Blvd, Fremont CA. Dwayne retired and his insurance was then relocated with Vicky at the State Farm office on Fremont Blvd, Fremont CA. Vicky relocated to the Los Angeles area. Kelvin and Indira have been consistent always providing above and beyond service. Kelvin and Indira continue to set the bar high in customer service, coverage and premiums to benefit my insurance needs. High FIVE. 100%. Thank you State Farm, Kelvin, Indira and (JAKE)."

"Kelvin and his team have been providing our insurance for over 20 years. They are always responsive to our needs and service requests. In addition, he reaches out proactively annually to discuss our policies, let us know about the ever-changing insurance market and make sure our coverage is up to date! Thank you, Kelvin, Indira, Beverly and Claudia!"

"Kelvin and his entire staff have been absolutely instrumental in helping me stay on top of my insurance needs. They are courteous, professional and have provided me with a wealth of invaluable guidance. Not only has Kelvin and his staff patiently answered all my questions throughout the years but they have also helped me think through things I had not even thought about with respect to necessary insurance coverage. I had just such a conversation with his staff member, Beverly, for example and she was terrific. I have been with Kelvin for many years and feel I am in great hands if/when an insurance event occurs in my life. Kelvin and his staff’s knowledge, expertise and guidance helps me sleep and night. I recommend Kelvin now and in the future. Jay A."

"Indira helped to quot both home insurance and auto insurance. She is detailed oriented and explained item carefully to make sure I understand the meaning. Excellent job!"

"Kelvin and his team are extremely knowledgeable and informative with policy questions, pricing, discounts and policy bundles. Indira was very helpful with the new rebuild estimator tool and pricing on other policies available."

"We have been with State Farm for a very long time because they are the best. During our last transaction we worked with Indira Suresh who is always efficient and helpful."

"Excellent customer service. Fast service and very helpful."

"Very helpful and great customer service"

"I am sorry there are but 5 stars to give. Kelvin Thmas has been my agent for years and through it all he has been there as an advisor, an advocate, and a Super Agent! Everyone in his office is top notch and I've been given excellent care by all - always. Recently I've had the pleasure of working with Indira Suresh. In our last interaction I heard myself say "thank you so much, I didn't know quite what I needed when I called but you explained everything so well I got it!". And then I remembered our prior discussion where we went over ALL our insurance and I was impressed that she clearly explained what we had and our options and offered suggestions about what we may want to add. Now I see this is just her way. She knows her stuff! And is willing to share - in plain English, no fancy insurance talk! I must add that she also wonderful with follow up!"

"I had the pleasure of working with Beverly Burke on a life insurance policy recently and can’t say enough great things about Bev AAAAA+++++"

"Indris and Kelvin are always responsive to my insurance needs. They usually respond within 24 hours and I appreciate their professionalism. Kelvin has been my insurance agent for 23 years."

"Kelvin Thomas has been my insurance agent as long as I can remember. BEST SERVICE EVER, HANDS DOWN! You won't get a better agent than Kelvin and his staff."

"Friendly and very helpful. Very knowledgeable and explains the breakdown of coverage."

"Kelvin has taken care of my and my family’s insurance needs for many years, and has always provided us with great service and information. Recently I dealt with one of his staff (Beverly), and she handled my request quickly and thoroughly."

"This review is long overdue. We’ve been with Kelvin Thomas @ State Farm for many years now and there is no doubt we’d stay with him and his more than stellar team for a long time. Today, I had a phone appt with Beverly to discuss our upcoming renewal. I can’t rave enough about her knowledge, professionalism, patience and her willingness to ensure I understood everything completely. I actually enjoyed talking to her because she did an amazing job giving me scenarios to help understand and decide what was best for our home insurance needs. Nowadays, good customer service is almost non-existent. It was refreshing to receive excellent customer service and not feel rushed to make a decision on something important like protecting your home especially with all the natural disasters and increase in crime all over. If you are looking for insurance, look no further. Give them a call and you won’t regret it. Thanks so much again, Beverly! I certainly commend you for going over and beyond my expectations."

"Nothing but great service from Kelvins staff at State Farm. Indira assisted me on my two car policy with no hassle over the phone. Save time and save money with State Farm"

"Initial review in 2022: Claudia was the person who helped me get my new insurance in California. After searching around, I feel State Farm has the best quote price. They give you discounts for bundle and other factors. The reason I left a good review is that Claudia was really patient and was explaining all the terms in both the rental and the auto insurance plan for me as requested. Also, she sent out emails and text messages pretty fast. Her communication is clear and easy to follow through. Definitely recommend. 😊 —————— Update in 2023: I had a really hard time reaching out to my agent recently, I had try called a few times, left messages, but never got a message or phone call back. (One time they answered and told me they will let my agent know, but I never heard back… second time my phone was hanged up, I guess maybe it is close to their off time. But even after a few days after the holiday, no one calls me back. Then I called again to left a voice message for calling me back…) I had been waited for so long. Almost after one month after I requested address change and nothing has been updated. I don’t know what to do at the moment. Did I do anything wrong? I am considering to switch to other insurance agents or companies."