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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


September 8, 2023

5  out of  5 rating by MVR MVR
"This review is long overdue. We’ve been with Kelvin Thomas @ State Farm for many years now and there is no doubt we’d stay with him and his more than stellar team for a long time. Today, I had a phone appt with Beverly to discuss our upcoming renewal. I can’t rave enough about her knowledge, professionalism, patience and her willingness to ensure I understood everything completely. I actually enjoyed talking to her because she did an amazing job giving me scenarios to help understand and decide what was best for our home insurance needs. Nowadays, good customer service is almost non-existent. It was refreshing to receive excellent customer service and not feel rushed to make a decision on something important like protecting your home especially with all the natural disasters and increase in crime all over. If you are looking for insurance, look no further. Give them a call and you won’t regret it. Thanks so much again, Beverly! I certainly commend you for going over and beyond my expectations."

Celon Lam

July 28, 2023

5  out of  5 rating by Celon Lam
"Nothing but great service from Kelvins staff at State Farm. Indira assisted me on my two car policy with no hassle over the phone. Save time and save money with State Farm"


July 7, 2023

3  out of  5 rating by Katerina
"Initial review in 2022: Claudia was the person who helped me get my new insurance in California. After searching around, I feel State Farm has the best quote price. They give you discounts for bundle and other factors. The reason I left a good review is that Claudia was really patient and was explaining all the terms in both the rental and the auto insurance plan for me as requested. Also, she sent out emails and text messages pretty fast. Her communication is clear and easy to follow through. Definitely recommend. 😊 —————— Update in 2023: I had a really hard time reaching out to my agent recently, I had try called a few times, left messages, but never got a message or phone call back. (One time they answered and told me they will let my agent know, but I never heard back… second time my phone was hanged up, I guess maybe it is close to their off time. But even after a few days after the holiday, no one calls me back. Then I called again to left a voice message for calling me back…) I had been waited for so long. Almost after one month after I requested address change and nothing has been updated. I don’t know what to do at the moment. Did I do anything wrong? I am considering to switch to other insurance agents or companies."

Alba Alfaro

May 18, 2023

5  out of  5 rating by Alba Alfaro
"Love the personalized and efficient service that I always receive in this agency."

Victoria Herriott

March 2, 2023

5  out of  5 rating by Victoria Herriott
"I am so impressed with this Insurance Agency! We changed to Kelvin Thomas a few months ago after being with Farmers for over 20 years. I was nervous because I believe "you are only good as your agent is!" I have to said I am very impressed with both Kelvin Thomas and Indira Suresh! I had placed a call to Kelvin with a question and he called me back right away. I then submitted a invoice for Tow service and Indira was on top of it, I do not remember getting such excellent customer service in a very long time and I work in Hospitality Management and I appreciate this type of service. Great place and rates for your insurance needs."

Md Abdullah Al Fahim

February 28, 2023

5  out of  5 rating by Md Abdullah Al Fahim
"I have been working with Indira for the last few months. She has always been prompt, helpful, and effective."

Rabiu Mohammed

February 16, 2023

5  out of  5 rating by Rabiu Mohammed
"Indira was such a great help! Very professional, outgoing and just absolutely loved her customer service."

Nate Sims

February 7, 2023

5  out of  5 rating by Nate Sims
"Amazing agents I’ve always had great guidance & patience from all agents . I recently spoke with Indira who was very helpful with recommendations so I now sleep better knowing I’m protected with all my property. Highly recommended 👍🏽"

Arjit Shrivastava

December 5, 2022

5  out of  5 rating by Arjit Shrivastava
"Indira is very helpful"

Jessica Janssen

October 27, 2022

5  out of  5 rating by Jessica Janssen
"I’ve been with State Farm for several years. I mainly work with Bev, she is quick to respond to me and is very knowledgeable…would totally recommend Kelvins office."

Manoj Rs

October 27, 2022

5  out of  5 rating by Manoj Rs
"Indira was extremely helpful in getting me an auto insurance that fit my needs. She explained all the details and was very helpful in answering questions and was always available to help. Would highly recommend Indira."

Parvathi Devi

October 26, 2022

5  out of  5 rating by Parvathi Devi
"Everyone at Kelvin Thomas’s office has been incredibly warm and welcoming about all of my needs. Kelvin was excellent at explaining all of the options Statefarm provides for being a young investor, and made me feel more secure about my decisions. Indira also always has the answers I’m looking for when it comes to various insurance policies, and it is clear that she is very knowledgeable and looks out for Statefarm customers with the best deals!"

Veronica Presedo

October 26, 2022

5  out of  5 rating by Veronica Presedo
"I have been with State Farm for many years and many offices - Beverly Burke on Kelvin's staff is the best! She is kind, responsive and always willing to find a way to make things work. I have never been happier with State Farm and all my insurance policies as I am now. Thanks for all you do and especially thanks to Beverly."

Tanveer Khader

October 25, 2022

5  out of  5 rating by Tanveer Khader
"Excellent support by Indira - in providing most cost-effective and prudent services"

Gayathri Devi

October 25, 2022

5  out of  5 rating by Gayathri Devi
"Indira and Kelvin helped me with my insurance needs and are very patient to explain any issues with my insurance."

Aiswarya Devi

October 25, 2022

5  out of  5 rating by Aiswarya Devi
"Kelvin Thomas is such a great agent! As a college student, both Kelvin and Indira have helped me figure out so much my college-related insurance needs! Definitely recommend!"

Suresh Kathakkal (SureshK)

October 25, 2022

5  out of  5 rating by Suresh Kathakkal (SureshK)
"Kelvin and Indira are a great support for our family with regards to Auto, Home and Life Insurance. Indira is very informative and detail oriented. I highly recommend them for all insurance needs."

LVH Music

October 25, 2022

5  out of  5 rating by LVH Music
"I’ve been doing business with this office for about 12 years. It’s important to me to be able to pick up the phone and get a live person should something happen to my music equipment. Beverly has been my contact there She’s great! Clearly knows what she’s doing. I don’t like when people tell me how to write music, so I don’t tell them how to do their jobs. Leave it to the professionals"

Alex Zack

October 25, 2022

5  out of  5 rating by Alex Zack
"I had a great experience here! I was helped by Claudia, and they were fantastic! Very patient and just overall great costumer service. I will definitely be recommending this office to my friends and family in the area."

Rebecca Marquez

October 25, 2022

5  out of  5 rating by Rebecca Marquez
"Claudia was very knowledgeable and patient when it came to choose a plan and weighing out my options. The customer service at this office is exceptional."

DL Poole

September 21, 2022

5  out of  5 rating by DL Poole
"Indira Suresh was great and very informative. My wife and I have worked with Kelvin and his team for many years and have been extremely happy with their attention to details and approach to protect my family."


September 6, 2022

5  out of  5 rating by Saara
"I love that I'm able to conveniently text and have an agent quickly respond. Each time that I've needed assistance Claudia and the team have been so kind and professional! This state farm office has definitely left a good impression on me! Thank you!"

Kim Lampros

August 23, 2022

5  out of  5 rating by Kim Lampros
"Great agent and agency."

Decima De La Rosa

August 19, 2022

5  out of  5 rating by Decima De La Rosa
"The customer service at this location is awesome. I've had the pleasure of working with both Kelvin and Indira for renters as well as car insurance. They've both been very helpful and informative when dealing with the various types of insurance policies. I'm highly satisfied with my experience here. Thank you!"

Dawn Rodriguez

April 23, 2022

5  out of  5 rating by Dawn Rodriguez
"Indera is the most knowledgeable and patient agent I've ever dealt with. She accepted days of phone calls from me, answering every question I had while making me feel like an important client. I was shopping to add my son to my policy, and off all the places I called...state farm was by far the most willing to help me detail a plan that was right for my family needs. Thanks again Indera! I will definitely be recommending this branch to friends and family."